Privacy Policy

UDEX is an independent product studio. References to “we,” “us,” and “our” mean UDEX. References to “you” mean any visitor or client interacting with our site or services.

For questions about this policy or your personal data, contact us at hello@udex.app.

We only collect what we need to run the site, respond to inquiries, and deliver client work. That includes:

• Contact details you give us (name, email, company, phone) when reaching out or signing a statement of work.
• Project content you share with us during an engagement (briefs, designs, code, credentials).
• Usage data about how the site is used — pages viewed, referring URL, approximate location, device and browser type.

We use the information above to respond to inquiries, deliver contracted work, operate and improve the site, send invoices and contractual notices, and meet legal obligations.

We never sell personal data, and we don't use client project content for unrelated marketing.

The site uses a small number of cookies and privacy-respecting analytics to understand traffic patterns and improve the experience. You can disable cookies in your browser without losing access to the content.

We share information only with vetted service providers needed to operate our business — hosting (Vercel), backend infrastructure (Convex), email and analytics — under appropriate data-processing terms.

During an engagement we may share information with sub-contractors you have approved in writing.

We are headquartered in Ukraine and work with clients and providers worldwide. Where required, transfers of personal data outside your jurisdiction rely on standard contractual clauses or equivalent safeguards.

We keep personal data only as long as needed for the purposes above, or to comply with legal, tax, and accounting obligations. Project materials are returned or destroyed at the end of an engagement on your request.

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict the use of your personal data, and to object to processing or withdraw consent.

To exercise any of these rights, email us at hello@udex.app. We respond within 30 days.

We use industry-standard technical and organisational measures to protect information against loss, misuse, and unauthorised access. No system is perfectly secure — if you believe your information has been compromised, please contact us immediately.

The site and our services are not directed to children under 16, and we do not knowingly collect personal data from them.

We may update this policy from time to time. Material changes will be highlighted on this page with a new “Last updated” date. Continued use of the site after an update constitutes acceptance of the revised policy.